ClubHouse Cookie Policy

At ClubHouse Online Casino, we believe in being fully transparent about how we collect, use, and manage data on our platform. This Cookie Policy explains what cookies are, which types of cookies we use on our website at theClubHouse Casino.com, why we use them, and what choices you have regarding their use. By continuing to use our website, you consent to our use of cookies as described in this policy. We encourage you to read this document carefully so you fully understand how our practices affect your experience.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. Here at ClubHouseOnline Casino, we use cookies to help our platform function correctly and to give you the best possible experience. Cookies allow us to recognise your device, remember your preferences, and analyse how you interact with our site. They do not contain any information that personally identifies you on their own, but they may be combined with other data we hold to do so.

Cookies can be either "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period or until you delete them. We use both types depending on the purpose they serve on our platform.

Why We Use Cookies

Our ClubHouse Casino platform uses cookies for a number of important reasons:

  • To ensure our website operates correctly and securely during your visit
  • To remember your login details so you can access your ClubHouse casino login quickly and securely
  • To save your language and regional preferences across sessions
  • To understand how you navigate our site and improve our services accordingly
  • To deliver relevant promotional content, including information about the ClubHouse casino bonus offers available to you
  • To measure the effectiveness of our marketing campaigns
  • To detect and prevent fraudulent activity or misuse of our platform
  • To support our responsible gambling tools and self-exclusion features

Types of Cookies We Use

Strictly Necessary Cookies

We use strictly necessary cookies to ensure that our website functions as intended. Without these cookies, services such as account access, secure transactions, and navigation would not be possible. These cookies do not require your consent and cannot be disabled through our cookie settings, as they are essential to how we operate. When you access your ClubHouse casino login Australia account or any regional variation of our platform, these cookies play a critical role in maintaining session security.

Performance and Analytics Cookies

At ClubHouseOnline Casino, we use analytics cookies to collect information about how visitors use our site. This includes data on which pages are visited most often, where users arrive from, and how long they spend on particular sections. We use this information solely to improve the performance of our platform. These cookies collect aggregated, anonymised data and do not identify you personally. We may use third-party analytics services such as Google Analytics to assist us in this process.

Functional Cookies

Our Club House Casino website uses functional cookies to remember choices you make — such as your preferred language, currency, or whether you've previously dismissed a notification. These cookies enhance your experience and ensure that you don't have to re-enter the same information every time you visit. For example, if you've set your account to display in Australian dollars, our functional cookies will remember this preference for future sessions.

Targeting and Marketing Cookies

We use targeting cookies to deliver advertising that is relevant to your interests. Our ClubHouseOnline Casino marketing team may use these cookies to show you information about offers such as ClubHouse casino free spins, reload bonuses, and promotional campaigns across partner websites. These cookies track your browsing activity across multiple websites and may be set by our trusted third-party advertising partners. You can opt out of these cookies at any time using the settings described below.

Third-Party Cookies

Some cookies on our platform are placed by third parties, including our game providers, payment processors, and analytics tools. For instance, partners such as NetEnt, Pragmatic Play, or Ezugi may set their own cookies when you interact with games integrated on our site. We do not control the cookies placed by third parties, and we encourage you to review their individual privacy and cookie policies. At Club House Casino, we work only with trusted partners who maintain high standards of data protection.

Cookies and Your Account

When you complete the ClubHouse casino login process — whether you're accessing the desktop site or the ClubHouse casino app — cookies help us authenticate your session and keep your account secure. We also use cookies to remember if you've accepted our terms and conditions, confirmed your age, or completed identity verification steps. Players using our platform in Australia, for instance, will find that cookies enable a smooth experience when accessing The Clubhouse Casino Australia services or initiating the The Clubhouse Casino app download on supported devices.

How to Manage and Control Cookies

We respect your right to control the cookies placed on your device. At ClubHouseOnline Casino, you can manage your cookie preferences through the following methods:

  • Browser settings: Most browsers allow you to block or delete cookies through their privacy or settings menus. Refer to your browser's help documentation for instructions specific to your device.
  • Our cookie banner: When you first visit our website, we present a cookie consent banner. You can choose to accept all cookies or customise your preferences at that point.
  • Third-party opt-out tools: For marketing cookies set by our advertising partners, you may use opt-out tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) tools.

Please note that disabling certain cookies may affect the functionality of our platform. If you block strictly necessary cookies, our Club House Casino website may not load correctly, and features such as casino login, game access, or payment processing may be unavailable.

Cookie Retention Periods

Different cookies we use remain on your device for varying lengths of time. Session cookies are deleted as soon as you close your browser. Persistent cookies may remain for anywhere from 30 days to 24 months, depending on their purpose. Our analytics and marketing cookies are generally set to expire within 12 months, after which they are automatically deleted from your device. We regularly review our cookie retention periods to ensure they remain proportionate to their purpose.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. At ClubHouseOnline Casino, we will notify you of any significant changes by displaying a prominent notice on our website or by updating the effective date of this document. We recommend that you revisit this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to get in touch. Our support team at Club House Casino is available 24/7 and can be reached by email at help@theClubHouse Casino.com. Our website is operated by Novatrix SRL, incorporated under the laws of Costa Rica (company reg. no. 3-102-893958), and we are licensed by the Tobique Gaming Commission under e-gaming licence no. 0000002. We are committed to handling your data responsibly and transparently at every step of your experience with us.