ClubHouse Casino Terms and Conditions

Welcome to ClubHouse Casino. These Terms and Conditions govern your access to and use of our website at theClubHouse Casino.com, including all services, games, promotions, and features we provide. By creating an account or placing a wager, you confirm that you have read, understood, and agree to be bound by these terms in their entirety. We encourage you to review this document carefully before registering. If you do not accept these terms, you must not use our platform.

1. About Us

At ClubHouse Casino, we are operated by Novatrix SRL, incorporated under the laws of Costa Rica, company registration number 3-102-893958, with a registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. Paysafe-related transactions are processed by Tronabriz Limited. We hold an e-gaming licence number 0000002, issued by the Tobique Gaming Commission. Our primary customer support email is help@theClubHouse Casino.com.

2. Eligibility and Account Registration

Here at ClubHouse Casino, we require all players to meet the following eligibility criteria before registering an account:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country — including but not limited to the USA, UK, Netherlands, Australia (where applicable), Russia, China, Iran, or any other jurisdiction listed in our restricted territories.
• You are permitted to hold only one account per person, household, IP address, or device.
• You must not use a VPN or proxy service to circumvent geographic restrictions.
• Bitcoin and other cryptocurrency players must complete full identity verification before gameplay commences.
• Players in Sweden are not eligible to receive bonuses; players in Finland are not eligible for welcome packages or no-deposit free spins.

Our ClubHouse Casino platform serves an international audience with support in English, French (CA/CH), German (DE/CH), Estonian, Finnish, and Arabic. We reserve the right to close any account that does not meet eligibility requirements.

3. Account Security and Responsibility

At ClubHouse Casino, we take the security of your account seriously. You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorised access to your the clubhouse casino login, you must notify us immediately at help@theClubHouse Casino.com. We shall not be liable for losses incurred as a result of unauthorised access caused by your failure to keep credentials secure.

4. Deposits and Supported Currencies

We at ClubHouse Casino accept a wide range of fiat and cryptocurrency payment methods. Our internal operating currency is EUR, and we do not facilitate fiat-to-crypto conversions. Accepted fiat currencies include EUR, USD, CAD, AUD, INR, NOK, NZD, JPY, KZT, and others. We also support crypto payments including BTC, BCH, ETH, LTC, DOGE, and USDT via CoinsPaid.

4.1 Deposit Methods and Minimums

Our ClubHouse Casino platform supports the following deposit methods, all of which are free of charge and processed instantly:

• Visa, Mastercard, Maestro — Min. €20 / Max. €4,000
• Neteller, Skrill — Min. €20 / Max. €4,000
• Paysafecard — Min. €20 / Max. €4,000
• ecoPayz, MuchBetter, MiFinity, SticPay, NeoSurf, Flexepin, AstroPay
• Google Pay (INR only) — Min. ₹500 / Max. ₹3,50,000
• CoinsPaid crypto — Min. BTC 0.0001 / Max. BTC 0.1; Min. USDT 1 / Max. USDT 4,000
• Interac, NET Banking, CashtoCode, and bank transfer

The minimum deposit across most methods is EUR 20 or its equivalent in your selected currency.

5. Withdrawals

We at ClubHouse aim to process all approved withdrawals within 72 hours of approval. Card withdrawals (Visa, Mastercard) typically take 3–5 business days; bank transfers take up to 3 business days; e-wallets and crypto withdrawals are near-instant. Bank transfer intermediary fees of up to EUR 16 may apply.

5.1 Withdrawal Limits

• Rolling 7-day limit: EUR/USD 7,500
• Monthly limit: EUR/USD 15,000
• Maximum daily profit: USD 100,000 (VIP players) / USD 50,000 (non-VIP)
• No-deposit bonus winnings are capped at EUR/USD 100
• Progressive jackpot winnings are paid in full and are excluded from standard limits

The minimum withdrawal is EUR 20 or its equivalent. All withdrawal cards must be personal and registered in your name.

6. Bonuses and Promotions

Our ClubHouse Casino bonus programme begins with a Welcome Package offering up to EUR 5,000 plus 200 Free Spins across three deposit stages. The first deposit bonus is 100% up to EUR 2,000 + 100 FS (or 150% up to EUR 2,000 + 100 FS using code BIG150). Free spins are awarded on Elvis Frog Trueways (20 per day over 5 days). All bonuses carry a 40x wagering requirement and must be used within 7 days of activation. The maximum win from free spins is EUR 200, and the maximum win from bonus funds is EUR 1,000. The minimum qualifying deposit is EUR 20.

6.1 Weekly Promotions

At ClubHouse Casino, we offer a full calendar of weekly promotions including:

• Monday: 5% cashback on Games of the Month
• Tuesday: 20% Reload Bonus
• Wednesday: 10 Free Spins per deposit
• Thursday: Free Spins Tournament
• Friday: 20% Refill Bonus
• Saturday: 50 Free Spins
• Sunday: 50 Free Spins for members
• Drops & Wins: EUR 2,000,000 monthly prize pool

We also offer a Crypto Welcome Package matched up to 0.5 BTC, as well as a VIP Welcome Package for qualifying high-stakes players. The clubhouse casino bonus codes and the clubhouse casino no deposit bonus offers, where available, are subject to separate promotional terms.

7. Loyalty Programme

Our ClubHouse Casino loyalty scheme — Clubhouse Points — features 15 tiers from Member to Platinum+, with an invitation-only VIP tier at the top. You earn 1 point for every EUR 30 wagered on slots, or EUR 120 on live casino games. Bonus money wagers earn points at 50% of the standard rate. Benefits include per-tier free spins on Treasures of Cleopatra, EUR cash rewards, weekly cashback rising from 3% (standard) to 8% (VIP), capped at EUR 5,000 per week, plus a birthday bonus and a dedicated personal account manager at higher tiers.

8. Game Types and Wagering Contributions

We at ClubHouse Casino provide access to a diverse library of games sourced from leading studios including NetEnt, Pragmatic Play, Play'n GO, Yggdrasil, Playtech, Ezugi, Push Gaming, Nolimit City, BGaming, and many more. Our game catalogue includes:

• Slots (including progressive jackpots) — 100% wagering contribution (exclusions apply)
• Table games (blackjack, roulette, video poker, baccarat, craps) — 25% contribution
• Live dealer games (Ezugi, Playtech) — 0% contribution toward bonus wagering
• Tournaments

9. Responsible Gaming

Here at ClubHouse Casino, we are committed to promoting safe and responsible gambling. We provide a range of tools to help you manage your activity, including deposit limits, session time limits, self-exclusion, and account cooling-off periods. If you believe gambling is negatively affecting your life, we strongly encourage you to contact our support team or reach out to an independent problem gambling organisation. Our platform is strictly for adults aged 18 and over.

10. Dispute Resolution

Our ClubHouse Casino support team is available 24/7 via live chat and email at help@theClubHouse Casino.com. Should a dispute not be resolved to your satisfaction through our internal process, you may escalate the matter to our approved Alternative Dispute Resolution (ADR) provider, EGIS, at disputes@egis-adr.com (egis.io). We are committed to resolving all disputes in a fair and timely manner.

11. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be communicated via our website, and continued use of our ClubHouse Casino platform following any such update constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Costa Rica, where Novatrix SRL is incorporated. By using our services, you consent to the jurisdiction of the relevant authorities in that territory. Our e-gaming licence is issued by the Tobique Gaming Commission under licence number 0000002.